Legal & regulatory

Cookies Policy

This policy explains how Bonsai Law uses cookies and similar technologies on our website, what they do, and the choices you have. It sits alongside our Privacy Policy.

1. Introduction

Bonsai Law Ltd (we, us, our) uses cookies and similar technologies on bonsai.law. This policy tells you what cookies are, which ones we use, why we use them, and how you can accept, reject or change your choices at any time.

By continuing to use our website you agree to essential cookies, which are always on because the site cannot work without them. Optional cookies are only set with your consent, which you give through the cookie banner and can change whenever you like.

2. What are cookies?

Cookies are small text files that a website places on your device when you visit. They let the site remember your actions and preferences over time. Similar technologies, such as local storage and pixels, work in a comparable way. Some cookies are set by us (first-party cookies) and some by third parties whose services we use (third-party cookies).

Cookies can be session cookies, which are deleted when you close your browser, or persistent cookies, which stay on your device until they expire or you delete them.

3. The categories of cookies we use

Essential cookies

These are necessary for the website to function and cannot be switched off in our systems. They include a first-party cookie that records your cookie preferences (bonsai_cookie_consent), which we keep for 12 months so we do not have to ask you on every visit. Essential cookies do not require your consent.

Analytics cookies

These help us understand how visitors use the site, for example which pages are most visited, so we can improve it. We use Google Analytics for this. Analytics cookies are off by default and are only set if you turn them on. They rely on your consent.

Security cookies

These protect our forms from spam and abuse. We use Google reCAPTCHA to tell genuine enquiries apart from automated ones. Because this is a security measure, we rely on our legitimate interest in keeping the site and your enquiries safe. It is on by default, and we disclose it here so you are fully informed. You can turn it off in your preferences.

Platform Analytics (Hosting Provider)

Our website is hosted by Emergent, which sets two first-party analytics cookies at the hosting layer: __emg_vid (12-month lifetime, aggregate visitor identification) and __emg_sid (30-minute sliding session, session identification). These cookies are set by our hosting infrastructure and cannot be disabled through cookie consent controls or removed from our application. They are HttpOnly, Secure, SameSite=Lax, and do not track behaviour across other websites. We have logged a feature request with Emergent for hosting-layer consent gating and will update this policy when the option becomes available.

4. Third-party services we use

Some cookies are set by trusted third parties whose services help us run and improve the website. These providers have their own privacy and cookie policies, which we encourage you to read.

  • Google Analytics, provided by Google, for website analytics. Set only if you enable analytics cookies. IP addresses are anonymised. See Google's privacy policy at policies.google.com.
  • Google reCAPTCHA, provided by Google, to protect our forms from abuse. See Google's privacy policy at policies.google.com.

5. How to withdraw or change your consent

You can change your choices at any time by selecting Cookie preferences in the footer of any page, which reopens the cookie banner. Turning analytics off stops any further analytics cookies from being set, and we tell your browser to disable the Google Analytics tag. Your choice is saved for 12 months, after which we will ask you again.

6. How to control cookies in your browser

As well as our cookie banner, you can control and delete cookies through your browser settings. Most browsers let you block or remove cookies and warn you before a cookie is stored. The steps vary by browser, so please check your browser's help pages. Please note that if you block essential cookies, parts of the site may not work properly.

7. Changes to this policy

We may update this policy from time to time to reflect changes to the cookies we use or for legal or operational reasons. When we make changes, we will update the version shown on this page. Please revisit this page occasionally to stay informed.

8. Contact us

If you have any questions about this policy or how we use cookies, please contact us. We are registered with the Information Commissioner's Office, registration number ZB361139.

Bonsai Law Ltd, The Business Terrace, Maidstone House, King Street, Maidstone, Kent ME15 6JQ

Email: clientcare@bonsai.law

Tel: 01622 804 077

Bonsai Law Ltd is a limited company incorporated in England (registration number 13926937), authorised and regulated by the Solicitors Regulation Authority (SRA No. 8000734).

The Business Terrace, Maidstone House, King Street, Maidstone, Kent ME15 6JQ.

We use essential cookies to make this site work, plus optional analytics cookies to help us improve it. You can accept, reject, or manage your preferences.

Read our Cookies Policy and Privacy Policy.